Starting now on our website, come visit our new and improved support area, and help us help you.

Take advantage of our brand new open forum, complete with a help desk ready to respond to your online questions and comments. Look forward to your email requests being processed within 24 hours on business days. Be sure to look out for our updates on frequently asked questions, and resolutions to the most common issues. We hope you will use the forum to stimulate us with your ideas on how to continue improvements with your favorite email marketing software

Because of its strong ability to organize our help desk and assure the best follow-up on your questions, we have chosen to use Zendesk Helpdesk software.

To log into the CakeMail Support Area, simply use your master account email and password. We hope you will find this new help section friendlier to use.