Because spammers often masquerade as legitimate senders (claiming that their emails are coming from a real company or person), receivers will often look to authentication as a way to verify if the sender is really who they say they are. This is especially important when using an email service provider as they may (or may not) be allowed to send on your domain’s behalf.
In order to help your clients maximize deliverability by authenticating their domain using SPF/SenderID and DKIM (DomainKeys Identified Mail), we have implemented a new email validation feature.
To validate a sender email address, go to Settings > Validate your email address
In Step 1 enter the email address that will appear as the sender email
(what will appear under “From” in the header of the email)
Step 2 will provide you with DNS setup instructions. There are three methods available:
- Method 1
Add a CNAME record to the DNS for the DKIM authentication
- Method 2
If your panel does not accept “_”, you will be provided with an alternate DKIM record
- Method 3
Add a TXT record for the DKIM authentication
When the authentication is complete, you will see a prompt letting you know. Keep in mind the process can take several hours (depending on your DNS server’s Time-to-live setting), so check back later if it doesn’t work right away.
Make sure this option is enabled in your reseller panel by going to Settings > Your Site Settings > General Settings > Display email validation tool to your clients