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[v5] Welcome email

A welcome message is an optional email that you can choose to send to new subscribers upon sign up (if your list is a single opt-in or once they have confirmed their email address (if your list is a double or confirmed opt-in).

To set up and edit your welcome email, access your contact list and click on Settings > Welcome Emails on the right hand menu.

Under Welcome Email you will see the option to preview and edit both HTML and text versions of the email, send a test, and active/deactivate it. Feel free to customize it any way you want!

Note: Welcome emails cannot be edited within a trial account.

The email is either sent immediately, if your list is a single opt-in or once they have confirmed their email address if your list is a double opt-in.

The email that is pre-set up in your account looks like this:

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A few good things to have in your welcome email

  • Your logo
  • Confirmed: A short message confirming that they’ve been added to the list.
  • Be true to your word: If you promised something as a bonus for signing up to the newsletter, this is the best place to provide it – a link to an ebook, a coupon code they can redeem or details about a special event you host should be in the welcome email.
  • Be Human: Give them a contact they can get in touch with – even if it’s only by email.

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Updated on July 31, 2018

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