which sets out how and why we collect, store, use and share personal information generally, as well as your rights in relation to your personal information and details of how to contact us and supervisory authorities in the event you have a complaint.
This policy was published on May 4th 2021 and last updated on Sept 14th 2023
. We may change this policy from time to time, when we do we will inform you on this page.
Who we are
This website and our services are operated by Cakemail Inc. We are an Email Service provider that allows our clients to connect with their customers, wherever they are by creating, sending and tracking email campaigns that reflect their brand and help grow their business. For more information, please see the About Cakemail
section on our website.
For example, we may monitor [how many times you visit the website, which pages you go to, traffic data, location data and the originating domain name of a user's internet service provider]. This information helps us to build a profile of our users. Some of this data will be aggregated or statistical, which means that we will not be able to identify you individually.
- Recognise you whenever you visit this website (this speeds up your access to the website as you do not have to log in each time);
- obtain information about your preferences and use of our website;
- carry out research and statistical analysis to help improve our content and to help us better understand our users’ requirements; and
- improve user experience by making it more efficient and enjoyable
The cookies we place on your device fall into 4 distinct categories.
Session cookies allow our website to link your actions during a particular browser session. These expire each time you close your browser and do not remain on your device afterwards
Performance Cookies collect information about how you use our website, eg which pages you go to most often. These cookies do not collect personally identifiable information about you. All information collected by these cookies is aggregated and anonymous, and is only used to improve how our website works
Functionality Cookies allow our website to remember the choices you make (such as your user name, language, last action and search preferences) and provide enhanced, more personal features. The information collected by these cookies is anonymous and cannot track your browsing activity on other websites
Strictly Necessary Cookies
Strictly necessary cookies allow core website functionality such as user login and account management. The website cannot be used properly without strictly necessary cookies.
Google Analytics Cookies
We also store a cookie for users that request a chat with our Customer Service Support team. This service uses Olark is strictly a functionality-based cookie. It does not get saved after the user has closed the session.
We incorporate cookies within the application during content creation just in case the user forgets to save their work. This is strictly a functionality-based cookie and does not get saved after the user has closed the session.
We will ask for your permission (consent) to place cookies or other similar technologies on your computer or device, except where these are essential for us to provide you with a service that you have requested.
You can also adjust your Cakemail cookie settings at any time by clicking on the “Cookie preferences” link on the Website. Clicking on that link will also give you a full list of the cookies used on the Website and in the Services.
Questions about this policy
Please contact our Data Protection Officer at firstname.lastname@example.org
If you wish to contact us for a general inquiry, please:
4020, rue Saint-Ambroise, Suite 100
Montréal, QC, Canada