Secured paymentCakemail is permitted to use a third party in the purchasing process of the Cakemail service. This intermediary has the exclusive permission to store, on behalf of Cakemail, the data pertaining to the executed transactions by Clients of the Cakemail web site with the goal of ensuring a secure method of payment and proof of purchase archive, allowing for the protection of Cakemail’s Clients and swift follow-up. This transactional data may be used for validation and registration purposes of Clients of the Cakemail service.
Consent and identityMembers, Clients and Users may decline at any time to make personal information available on the Cakemail web site. However, Cakemail reserves the right to accept or decline the registration of a Client to the Cakemail service if the personal data is found to be incomplete, fraudulent or furnished by a User who has not attained the age of majority (18 years for a resident of a Canadian province or 21 years for a resident of a state in the U.S.). Any data not conforming to the rules detailed above will be removed from the Client database by Cakemail within 72 hours. Similarly, permission-based marketing emails shall not be sent to Users who are minors without the prior written consent of their parents or legal guardians. In the case of any doubt regarding the registration information provided by a prospective Client, Cakemail reserves the right to require additional proof of identity and age. Cakemail reserves the right to cancel a Cakemail Client’s membership without warning when regulations governing the usage policy described above are not met.
Corrections and unsubscribingA Client of the Cakemail service may communicate with Cakemail via email at email@example.com regarding access to information submitted during registration and the correction thereof. Members of the Client mailing lists of the Cakemail service are asked to communicate directly with the Client in order to correct or validate any personal information regarding their registration to all permission-based marketing emails. If the Client does not, within a period of 72 hours, respond to a member’s request for access to personal information concerning them or the correction thereof, such member may communicate with Cakemail via email at firstname.lastname@example.org. If a member’s modification requests are not respected by a Client of the Cakemail service, Cakemail reserves the right to impose sanctions on the Client’s usage. Cakemail requires all Clients of the Cakemail service to include a clearly articulated option to unsubscribe from the mailing list in all permission-based marketing e-mails. Clients who must comply with Canada’s Anti-Spam Law have specific requirements for their unsubscribe mechanism. Please refer to the Anti-Spam Policy for details. A Subscriber must be able to unsubscribe at any time from a member list generated by a Client of the Cakemail service. The Subscriber may also unsubscribe at the same time from the member lists of any satellite subscriptions of a Client of the Cakemail service by submitting a verbal or written request to the Client. Should an unsubscribe request made by a member not be met by a Client of the Cakemail service within a period of 72 hours, the Subscriber may lodge a complaint directly with Cakemail through the contact section of the Cakemail web site. Cakemail reserves the right to impose sanctions or to suspend service to any and all Cakemail Clients who do not conform to these requirements. A Client may, at any time, cancel use of the Cakemail service following, where applicable, the payment of fees set out in the preauthorized agreement accepted by the Client when registering for the service. Any User invited to participate in a promotional activity organized by a Cakemail Client (viral marketing of the “invite your friend to participate” type) retains the right to refuse the proposed promotional activity. All Clients of Cakemail are held responsible by Cakemail for the proper functioning of all viral marketing tools thereby avoiding an interruption of service.
Authorized contentCakemail cannot be used for fraudulent purposes, those of an explicit nature or any activity not respecting applicable law. Clients may not use Cakemail for the following: promotion of a pornographic nature, the sale of pirated products or those that do not conform to applicable law, the commercial, promotional or pornographic exploitation of minors, false advertising involving the extortion of a User, non-authorized publicity of an individual or business without official consent, or promotion of web sites involving pirating, terrorism or the posting of information considered illegal in Canada, the U.S. and the European Union. Any Clients of the Cakemail service not conforming to the aforementioned content rules will have their service blocked without warning. Cakemail reserves the right to pursue any Cakemail Client not conforming to these rules so as to protect the integrity of the services offered to its Subscribers, Clients and Users. Clients who must comply with Canada’s Anti-Spam Law have specific requirements for their email content. Please refer to the Anti-Spam Policy for details.
Any person wishing to comment or lodge a complaint of non-conformity of Cakemail’s privacy practices with the Applicable Privacy Laws is asked to communicate with Cakemail by email at email@example.com or by mail addressed to: Privacy Officer, Cakemail Inc. 4020 Saint-Ambroise, #301 Montréal, QC, H4C 2C7, Canada
Complaints or Concerns. Alternatively, complaints may be lodged with the applicable governmental authority.